Ordering Tips

1. Have the recipient's first and last name, complete correct address and all phone numbers (home/work/cellphone) ready before you call your local or long distance florist

2. Give clear concise delivery instructions. The more detailed delivery information you can give the florist, means fewer chances for mix ups.

3.  If your're sending flowers long distance, allow enough time for the florist on the other side to make the arrangement and delivery.

4. Always give the florist your phone numbers (home/work/cellphone) so they can reach you should any problems occur. 

5.  Think about what you want your message card to say BEFORE you call the florist. Check out our message card greetings page for idea's.

6. Ask for the name of the person taking your order and for your order number or other type of reference number which you can refer to should you have any other questions or need to contact them again in regard to your order.

7.  Ask what telegraph service the order is being sent through, and pay by your credit card.

8.  If there is a problem with your order - notify the sending florist right away. The quicker you contact them the more likely they can and will correct the problem immediately.

9.  As a last resort if something goes wrong with your order (eg. if the order is not received or if it is not as described when you ordered) and the florist is unwilling to fix the problem, you have the option of filing for a chargeback request with your credit card company.